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Pumpkin Cafe & Deli Complaint - Bad custumer service
Pumpkin Cafe & Deli Complaint

Pumpkin Cafe & Deli Complaint

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Bad custumer service


Dear Sir/Madam,

I am writing to report an incident that occurred about a week ago. Me and my partner went to the pumpkin café at the Southampton Central train station where we ordered two cappuccinos. Everything was fine until two of the workers there left and only this tall skinny young boy with dark hair and a big nose was left to serve us. He did not smile once and blanked me when I said thank you. But the worse was the way he looked at us.

We are a lesbian couple and are not ashamed to show it publicly. We should have never been treated like that and I feel disgusted just by thinking about it. We are human beings and are not doing anything wrong especially being in Southampton where the LGBT community is fairly strong. My girlfriend felt so uncomfortable that she just didn%u2019t want to show any mark of affection in public because of your employee. That is what is bothering me the most, she already has to deal with her family not liking her sexual orientation so I will not let some rude little man wannabe make her feel like that and not say anything.

I thought about it before writing this email to you because I have never had any problem like this coming from a younger person and decided that you should know. The people you employ, especially the young ones that don%u2019t have the different generation excuse, should not look at their costumers like they are a disgrace. The people that work for is the image your company reflects and you should know that I think that this is just not right.

Hoping that you will do something about it,

Best regards

Megan Watson


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